Return conditions
Not satisfied with the ordered webshop item? You have the option to return the item within 30 days of receipt. Follow the steps below.
Sign up
Register your return by filling out the return form below.
After registering the return, you will receive a DHL return label from our aftersales department.
Packaging
- Pack the items in their original condition and packaging into the box.
- Attach the return label visibly on the box.
Shipping
- Keep the shipping receipt safe.
Refund
When will we issue the refund?
If the return and/or warranty conditions are met, we will refund the costs you incurred (purchase price and original shipping costs) within 14 days after your cancellation.
Return shipping costs
The cost of the return shipping is on us.